Fair Usage Policy: What it means for Easy Savers

We’ve made some changes to how our Easy Saver account works by introducing a Fair Usage Policy.

We know change can bring questions, so here’s a breakdown of what’s changing, why, and what you need to do.

What is fair usage?

Fair usage means using your account the way it was meant to be used, to build up savings, not for day-to-day spending.

Whether you're saving a little or a lot, using your account in a fair way helps us keep our services reliable and available to more people across our community.

Why we’ve introduced this policy

We’re not a bank. We’re a financial co-operative, built to support local communities by encouraging long-term savings and providing affordable loans to those in need.

This policy helps us:

Keep things fair for everyone

Reduce the risks linked to large or third-party payments

Manage our running costs

It also means we can invest in better services, like improving our Member Portal and providing more digital support.

These changes are designed to keep things running smoothly for everyone and make sure we’re staying true to our mission of helping more local people feel good about managing their money with GWCU.

What you need to do

The Fair Usage Policy will be in effect starting 1 August, 2025. To make sure you are prepared for the new changed, please read through the policy and get in touch if you have any questions.

If you need to access an account that lets you manage your money day-to-day we recommend getting a current account with a provider such as Metro Bank. You can also check out more alternative banking options here.

What happens if you go over the limits?

Please note, if you are unable to manage the account in this new way, we will let you know. If this continues after our first communication, we will unfortunately have to close your Easy Saver account with us. We will provide you 2 weeks' notice before we close your account to give you time to make arrangements.